Minneapolis-St. Paul, MN USA - Chapter Meeting
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When: Thursday, November 21, 2019
4:00 pm - 5:30 pm
Where: Urban Growler Brewery
2325 Endicott Street
St. Paul, Minnesota  55114
United States
Contact: Charles Prescott

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The importance of sales process is difficult to overstate. As just one example, according to The Harvard Business Review, 50% of high-performing sales organizations have sales processes that are “closely monitored, strictly enforced or automated” compared to just 28% from under-performing organizations. Yet despite a clear connection between process and performance, organizations struggle to implement and manage sales processes that consistently lead to high-value sales. So how can you take a more systematic approach to managing sales process?

Rich Braden, Global Leader of Training and Development at Honeywell Building Technologies, will be leading us through a discussion about why and how to use Lean Six Sigma and systems thinking frameworks to create an effective, customer-centric sales process. Rich is a Lean Expert and sales leader with extensive experience managing organizational development and learning teams in global Fortune 500 companies. Topics he will cover include:

  • The importance of systems thinking to sales process improvement.
  • Applying Lean Six Sigma tools to analyze, create and sustain effective sales process.
  • Process mapping techniques to ensure a thorough understanding of the current sales process.
  • Utilizing a Lean framework to drive adoption of the new sales process.
  • The purpose of sales training in the role of sales improvement.

As always, we look forward to hearing about your challenges and successes as you’ve tried to implement sales process change at your organization!

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