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|SES Cancellation & Substitution Policy|
Attendee CancellationsA full cancellation refund will be granted for written requests received at least three weeks before events. No refunds will be granted after this time period. Cancellations must be received in writing or by e-mail from the original registrant cancelling to firstname.lastname@example.org. No cancellations will be taken by phone.
Registrants who do not attend the conference and/or do not contact SES via written correspondence before the cancellation deadline as directed above will be responsible for the full attendee registration fee.
Attendee SubstitutionsSubstitute attendees may be named prior to any event and preferably a week in advance or onsite. Notification of substitution must be submitted in writing or by e-mail from the original registrant to email@example.com. No substitutions will be taken by phone.
Please contact us at 844-304-3330 or firstname.lastname@example.org with questions.